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Emotional Intelligence

Why study Emotional Intelligence?

This short learning programme in Emotional Intelligence will enhance learners’ skill-sets and will improve employability prospects by providing a better understanding of how to develop and use emotional intelligence.

The programme introduces the concept of emotional intelligence to learners in the workplace in order to highlight the importance and relevance of emotions to work outcomes.

Specific learning outcomes of this short learning programme are to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others
Duration

1.5 days

Certification

MSA Attendance based short learning programme

Entry requirements
  • A National Senior Certificate

Contact us

011 950 4009 enquiries@iiemsa.co.za
From outside South Africa
+27 11 950 4009

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